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Customer Satisfaction Survey

The purpose of this survey is to gauge what kind of experiences customers have had with Simonik Moving & Storage. By completing this quick, one-minute survey with your feedback about Simonik Moving & Storage, our team can use this helpful information to continually improve our products and services to better meet your needs.

  1. Required Name

  2. Address

  3. Phone

  4. Required Registration Number

  5. Required Did the agent provide sufficient pre-move information?

  6. Required Were the final shipping costs reasonably close to the estimated price?

  7. Required Did the packers/movers arrive on time?

  8. Required Were all upholstered items (couches, chairs) protected by stretch wrap prior to padding?

  9. Required Did the moving van appear to be clean and in good condition?

  10. Required Was the appearance and conduct of the crew satsifactory?

  11. Required Did you receive a copy of your household goods inventory at the completion of the move (if elected)?

  12. Required Did you experience any loss or damage during your move? (If so, call our office or use the claim form on our website)

  13. Required Simonik Moving & Storage was on time for scheduled appointments. Strongly agree (5) or strongly disagree (1).

  14. Required The Simonik Moving & Storage staff conducted business in a professional matter. Strongly agree (5) or strongly disagree (1).

  15. Required Overall, I was satisfied with the CUSTOMER SERVICE that I received. Strongly agree (5) or strongly disagree (1).

  16. Required Overall, I am satisfied with my experience with Simonik Moving & Storage. Strong agree (5) or strongly disagree (1).

  17. Required The quality of Simonik Moving & Storage's products/services are a great value. Strongly agree (5) or strongly disagree (1).

  18. Required I would use Simonik Moving & Storage again in the future. Strongly agree (5) or strongly disagree (1).

  19. Do you have any recommendations or suggestions for Simonik Moving & Storage?

  20. Please take a moment to write a review about your experience with our company. Required

  21. What is your full name?

  22. What is your email address?

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